Still no phone lines from BT !!

Our escalation manager at Central Telecom (our service provider) told me today that BT have committed to have cable installed by 18th October. That is not quite the same as 'lines connected and working' but is at least a date to work with. Apparently BT are in dispute with their contractors hence the delay of some eight weeks. I wonder if they treat their contractors the same way they treat their customers.

Our commercial neighbour has been waiting quite a few more weeks than we have so I won't believe it until it works. In the meantime I know we lost at least one sale today of £1k due to disfunctional phones. And BT still haven't rerouted some other lines which we requested an exchange diversion on about 10 days ago - a job which takes 30 seconds on a keyboard.

On a happier note we were able to help out our neigbours in Infinicar with cheap transportation to Ireland and local lorry rentals. There are several businesses on site and we all try to help each other: four are automotive; we are electromechanical manufacturing; one runs a herd of goats and a dairy; one double glazing outfit; one security shredding outfit; one exhibition setup outfit; plus our landlord of course who is also extremely helpful.