Accounting packages, telephone systems, phase converter overloads
For now we have decided to go with MYOB Accountant Plus. We'll try and get it up and running over the next few weeks so I'll let you know how it goes.
We've also started the process of looking at our telephone systems. Trying to get our telephone provider to take ownership has been something of a trial but eventually (after weeks) one of them has asked to visit us to try and understand our needs.
We're doing these things now because this is the quietest time of year for phase converter sales. Yesterday an interesting converter problem surfaced in a unit we sold about 3 months ago to run a dry cleaner. I drove over in the afternoon - although it was quite a few hours drive they can't afford to be out of action for more than a day or so, and in those circumstances we move quickly.
The first problem was simple: the supply was via a 63 Amp 'B' type breaker and the breaker was failing. All I had with me was a 'C' type which resolved the increasingly frequent supply side trips. Ideally I would have fitted a 'D' type. The second problem was that our phase converter was a Booster A 12kW unit and the client's load was pulling a pretty steady 13kW during one part of the dry cleaning cycle. This was causing our unit to go into boost quite frequently (almost 50% of the time for several minutes) and this was overstressing the controller which was on the point of failing. I replaced it with a 16kW controller and we'll see how it performs now. The next weakest thing in the system is either the motor or the supply, and I'd rather not upgrade either if the client can avoid the expense. I guess this shows one of the advantages of using our controllers as even with this amount of boosting it still wasn't causing a great deal of difficulty to the load as a contactor-based solution would have.
We've also started the process of looking at our telephone systems. Trying to get our telephone provider to take ownership has been something of a trial but eventually (after weeks) one of them has asked to visit us to try and understand our needs.
We're doing these things now because this is the quietest time of year for phase converter sales. Yesterday an interesting converter problem surfaced in a unit we sold about 3 months ago to run a dry cleaner. I drove over in the afternoon - although it was quite a few hours drive they can't afford to be out of action for more than a day or so, and in those circumstances we move quickly.
The first problem was simple: the supply was via a 63 Amp 'B' type breaker and the breaker was failing. All I had with me was a 'C' type which resolved the increasingly frequent supply side trips. Ideally I would have fitted a 'D' type. The second problem was that our phase converter was a Booster A 12kW unit and the client's load was pulling a pretty steady 13kW during one part of the dry cleaning cycle. This was causing our unit to go into boost quite frequently (almost 50% of the time for several minutes) and this was overstressing the controller which was on the point of failing. I replaced it with a 16kW controller and we'll see how it performs now. The next weakest thing in the system is either the motor or the supply, and I'd rather not upgrade either if the client can avoid the expense. I guess this shows one of the advantages of using our controllers as even with this amount of boosting it still wasn't causing a great deal of difficulty to the load as a contactor-based solution would have.
posted by David Sharman at 8:37 pm
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